Meet The Team

Meet Our Caregivers: Well Beyond Ordinary
At Pelican Pointe, our caregivers are more than just expert medical professionals who deliver skilled healthcare at every touchpoint. They are the backbone of our care community, leading with their hearts and catering to our resident’s every request and every need.

Whether it’s an engaging conversation or having a good laugh, our caregivers bring their unique personalities to the Pelican Pointe community, offering residents an all-around charming experience.


Because our caregivers take the time to learn meaningful details about each resident, trusted relationships are formed, creating a foundation for a better understanding of what makes our residents happy. Whether it’s delivering them coffee in bed, reading them the newspaper or leaving towels in animal shapes on their bed, we go to great lengths to keep our residents smiling. This philosophy of personalized care makes it easier and more enjoyable for our residents to reach the goals they set for themselves.

Our Team



Todd Cole, NHA



With an entrepreneurial spirit and a strong management background, Todd Cole spends his time at Pelican Pointe putting systems in place to make the transition to long-term care for residents and family an easy one. He has launched three new signature programs that have been adopted by other communities, including: My Pleasure Committee, The Welcoming Committee, and Choose Yes.


Residents and staff alike are drawn to Todd’s novel ways of thinking and friendly nature. Putting the residents first is his motto; when he’s not volunteering to take a pie in the face on National Pie Day, he’s enjoying a beer with residents or taking them on a fishing trip.


In addition to having nearly 13 years of experience in long-term care, Todd is the Chancellor for the Knights of Columbus and has led several successful business ventures.

Eric Arceneaux DON


Eric Arceneaux

Director of Nursing


As the Director of Nursing at Pelican Pointe, Eric Arceneaux sets the standard for exceptional nursing care through his dedication and passion for building cohesive teams, thus increasing resident satisfaction and workflow. He’s often told, “You take the time to listen and truly care,” which explains his knack for building trusted relationships with residents, staff, and families.


Eric is a natural-born leader and former Louisiana Nursing Foundation Nurse of the Year Honoree with extensive work experience in orthopedics, neurology, and rehabilitation. A graduate of the University of Louisiana at Lafayette with a Bachelor of Science in Nursing, Eric is also a Certified Registered Rehabilitation Nurse.



Rachel Gates

Community Outreach/Admissions Coordinator


Rachel Gates has a knack and passion for making a difference in our residents’ lives. Rachel brings a positive energy to Pelican Pointe and expresses her love for this industry daily. She makes residents feel special by offering them a care experience where the magic is found in the small details.


With 6 years of long-term care experience and counting, Rachel continues to exceed expectations. She was voted Pelican Pointes’ Employee of the Year in in 2014, and her strong background in customer service makes her a great addition to our team. Rachel is on the Board of Directors for the Vermillion Chamber of Commerce and serves as its VP of marketing. Rachel has also contributed to philanthropic efforts for the Make A Wish Foundation.

Jessica Istre, LPN
Assistant Director of Nursing
Amber Menard
MDS Coordinator
Laci Moreaux
MDS Coordinator
Heather Beggs
MDS Coordinator
Kayla Washington
CNA Supervisor
Melanie Freeman
Life Enrichment Director
Donna Flowers
Team Member Specialist
Elizabeth Auzenne
Social Services Director
Jenny Bengston
QA Nurse / Staff Developer
Tracie Renard
Billing/Collections Coordinator
Courtney Gaspard
Donna Green
Dietary Supervisor
Ratisha Batiste
Resident Case Manager
Jace Gautreaux
Maintenance Supervisor